2008-2009 BANQUET GENERAL POLICIES

10627 Old River School Road Downey, CA 90241 562-806-5020 fax: 562-806-5040 email: mark@riohec.com

Audio & Video: Audio Visual equipment and services are available for your meeting or event. Although both equipment and services are located on-site at the Rio Hondo Event Center, both are provided by an independent contractor. Cancellation of any audio visual equipment or services must be made a minimum of 48 hours prior to your meeting or event to avoid cancellation charges. Cancellations made within 48 hours of your event will result in full payment of the contracted equipment or services.

 

Cancellations: Events booked within thirty days and cancelled within the same thirty day period are subject to a Room Rental fee. Please refer to your Catering Confirmation Agreement for cancellation terms.

 

Decorations: All decorations must adhere to the local laws and policies of the City of Downey Fire Department. The Rio Hondo Event Center will not permit any items affixed to the banquet room walls. Use of confetti, glitter, rice, bird seed or bubbles is not permitted in any way on the Rio Hondo Event Center Property.

A minimum labor fee of $500.00 will be charged for any and all violations of this policy.

 

Food & Beverage: All food and beverage must be consumed on the Rio Hondo Event Center Property and purchased solely through Shelton Food & Beverage. Split entrees (maximum of two selections) are available and will be charged at the higher price of the two entrees. All food and beverage selections should be provided to your Catering Manager four weeks in advance of your event date.

 

Alcoholic Beverage Policy: Alcohol can only be dispensed by club servers and bartenders. The Alcoholic Beverage Control requires employees of Rio Hondo Event Center to request identification on any person who is of questionable age and to refuse alcohol service if the person is underage or proper identification cannot be furnished. Rio Hondo Event Center employees also have the right to refuse alcohol service to any person, who in the servers’ judgment appears intoxicated. Bar Service will not exceed 4 hours, and can be surrendered at any time.

 

Final Guarantee: Please specify your exact number of attendees 14 business days prior to your event. If you do not confirm your guarantee, the required minimum guarantee will be applied. Guaranteed numbers are not subject to reduction; however, the Rio Hondo Event Center will prepare and set for five percent above the guaranteed number. For buffets, we will prepare and set for the exact confirmed number.

 

Hold Harmless: For good and valuable consideration, the receipt of the signed Catering Confirmation Agreement and the Banquet General Policies is hereby acknowledged. This client assumes entire responsibility and agrees to protect, indemnify, defend and save the Rio Hondo Event Center and its employees, harmless from and against all claims, losses, expenses included without limitation, attorney fees and security expenses, damage, environmental charges or fines arising out of or caused by the installation, removal, maintenance, occupancy or use of the Rio Hondo Event Center premises or a part thereof by this client, excluding such liability caused by the sole negligence of the Rio Hondo Event Center and its employees. In addition, this client acknowledges that the Rio Hondo Event Center does not maintain insurance covering this clients property and it is the sole responsibility of this client to obtain insurance covering such losses.

 

Liability: The Rio Hondo Event Center will not be responsible for any loss, damages or injury, bodily of to property that may occur at any function held on property, from any cause, whatsoever, prior to, during or subsequent to the period covered by this contract.

 

Retainer Fees & Payments: Retainer fees are 25% of the estimated total and are non-refundable and non-transferable. All retainer fees are due in full upon receipt of your signed Confirmation Agreement. Final event payment is due 14 days prior to your event date. Lack of final payment may result in cancellation of your event.

 

Payments & Guarantee: A second payment of 50% of the estimated total is due 3 months prior to your event and final payment and a $500.00 security deposit is due 14 days prior to your event. The $500.00 security deposit will be fully refunded the first business day after your event, at the time the event is cleared of any significant damage. At the time of final payment, there will be a final walk-through and arrangements will be made for the final guarantee. Final payment must be paid with cash, cashier’s check, credit card, or check.

 

Security: The Rio Hondo Event Center may require additional security for events whose size, program and/or nature of program indicates such needs. Additional security charges will be the responsibility of the group.

 

Signage: All banners, signs or posters must be freestanding and cannot be affixed to banquet rooms walls. In addition, all signage posted in public areas of the Rio Hondo Event Center must be pre-approved and professionally printed. No handwritten signage will be permitted in any public area.

 

Smoking Ordinance: The City of Downey and the State of California ordinances state that smoking is not permitted in any enclosed public area, including banquet rooms, restrooms and lobbies.

 

Shipping & Storage: All delivery, packaging and clearance information must be acquired through your Catering Manager. The Rio Hondo Event Center does not accept packages more than four days prior to your event. Please include your group name, function date and Catering Manager’s name on the outside of all packages.

 

Service Charge & Taxes: All applicable taxes are in addition to the prices herein agreed upon and the client agrees to pay them separately. It should be understood that a taxable 20% service charge will be applied to all food and beverage functions. Groups requesting tax exemption must have prior approval from the Rio Hondo Event Center Accounting Department and must submit a request, in writing, at least one month prior to the event date.

 

Banquet Hours and Room Rental Rates: Function rooms are available no earlier or later than the time stated on your Catering Contract Agreement. For additional setup or breakdown times, please consult your Catering Manager for availability and fees. Event packages are available in 5 hour increments, and NO Event shall extend pass 12:00am. Morning times are under the discretion of the Catering Director. Evening hours are after 5:00 pm. Patio and Terrace close at 10pm for children and 11pm for adults. Hours are to be negotiated between client and event coordinator. Non package events or extended wedding package hours are available for a fee per hour and upon approval from Catering Director.